Refund Policy

1. Services, not goods

Edge Logic provides professional services — AI agents, automation, CRM, websites, and marketing — not physical goods. There is no physical shipping and no return of delivered work. This policy explains when refunds apply for our services.

2. Deposits

Where an engagement requires a deposit to begin work, that deposit secures your slot and covers initial planning. Deposits are non-refundable once work has commenced, but may be refunded in full if you cancel before work begins and within 48 hours of payment.

3. Fixed-scope engagements

For fixed-scope projects, fees are earned against milestones. If a project is cancelled mid-engagement, you are liable for work completed up to the cancellation date. Any prepaid amount beyond work completed is refunded within 14 business days.

4. Retainers & subscriptions

Retainers and recurring subscriptions are billed in advance and may be cancelled at any time. Cancellation takes effect at the end of the current billing period — no further charges are made, but the current period is non-refundable.

5. Eligibility

• Refund requests must be made in writing to ceo@edgelogic.org.
• Refunds are issued to the original payment method within 14 business days of approval.
• Disputes about delivered work are resolved through good-faith review before any chargeback is initiated.

6. Contact