Frequently Asked Questions
What does Edge Logic do?+
We are an AI automation and technology agency based in Lahore, Pakistan. We build AI voice agents, chatbots, workflow automations, CRM systems, websites, and marketing tools that run your business operations so your team does not have to.
How much do your services cost?+
All pricing is quoted in Pakistani Rupees (PKR) and provided on request or confirmed during a free discovery call. We do not publish a price list on the website because every engagement is scoped to your business. Book a discovery call and we will give you a straight answer on cost.
What is a discovery call?+
A free, no-obligation conversation with our team. We review your current setup, identify what is worth automating first, and explain what it would take to build it. You leave with a clear next step — whether or not you work with us.
How fast can you deploy an AI agent?+
Depending on scope, a basic AI voice or chat agent can be live within days. More complex setups — multi-calendar booking, CRM integrations, custom workflows — take longer and are scoped on the call.
Do your AI agents sound natural?+
Yes. Our agents answer calls and messages in a conversational, on-brand voice, qualify leads, answer FAQs, book appointments, and hand off to a human when needed. They always disclose that they are an AI assistant.
Can the AI use my business information?+
Yes. Every agent is trained on your services, pricing, hours, policies, and FAQs so it answers the way your business would. You approve the knowledge base and can update it anytime.
Which channels do you support?+
Phone calls, website chat, WhatsApp, SMS, and email. Our agents can answer inbound calls, make outbound follow-up calls, and handle messages across these channels.
What happens to my call and lead data?+
Every interaction is logged in your CRM with a summary and, where applicable, a transcript. Your data stays yours. See our Privacy Policy for how we handle it.
Do you work with businesses outside Pakistan?+
Yes. We serve clients globally, including the United States. We support US and international phone numbers and scheduling in US time zones.
How do I get started?+
Book a free discovery call through the booking page, call our customer service number, or message us on WhatsApp. We will scope your needs and give you a clear plan.
Still have questions?
Book a free discovery call and we will answer them directly.
Customer Service: +92 313 7380293 / +1 (845) 382-8652 • Hours: Mon–Sat, 9:00am–7:00pm PKT (UTC+5)
